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Toussaint L'Overture - Haiti Observer Blog

Toussaint L'Overture, Haiti Observer Blog. Read the following articles about Toussaint L'Overture


 

Haitian passengers feel American Airlines exhibit patterns of disrespect toward them

What's going on with American Airlines and Haitian passengers at Toussaint L'Ouverture Airport after Isaac last weekend?

From what I heard, it was not a pretty picture at the Haitian airport in Port-au-Prince. I was told that many of our brothers and sisters who were scheduled to come to the US were unable to.

Hey, it happens all the times and every airport! so what is the big deal?

From what I understand, it was a problem of attitude and lack of respect for Haitian customers. Several people reported that after American Airlines had its flights cancelled to and from Haiti due to Tropical Storm Isaac, many passengers were left without any information about their options. Many people who live and work in the United States were not able to determine when they would be able to comeback to work. They also have the impression that American Airlines was not making any efforts to accommodate them as they were stranded at the Haitian airport.

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